At Ahad Cooling, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website ahadcooling.com.
1. Information We Collect
We collect information that you voluntarily provide to us when you fill out our contact forms, request a quote, or subscribe to our newsletter. This includes:
- Personal Details: Name, Email Address, and Phone Number.
- Service Details: Information about your HVAC needs or location in Makkah.
- Usage Data: IP addresses and browsing behavior via cookies to improve our website experience.
2. How We Use Your Information
We use the collected information to:
- Respond to your service inquiries and provide AC repair/installation quotes.
- Schedule technician visits to your location.
- Send maintenance reminders or promotional offers (only if you opt-in).
- Improve our website functionality and local SEO performance.
3. Data Protection
We implement industry-standard security measures to ensure your data is protected against unauthorized access. We never sell, rent, or trade your personal information to third parties.
4. Third-Party Services
We may use third-party tools (like Google Analytics) to monitor website traffic. These services have their own privacy policies regarding how they handle data.
5. Your Rights
You have the right to:
- Request a copy of the data we hold about you.
- Request that we delete your personal information from our records.
- Opt-out of any marketing communications at any time.
6. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
- Email: Admin@ahadcooling.com
- Phone: +966 55 445 9211
- Address: No 1, Al-Zahir District, Makkah 24222, Saudi Arabia.